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info@sixkausa.com

Customer Service Center

  • Shipping & Delivery

    US Domestic Orders:

    Orders using ground shipping inside the United States will arrive within 1 to 2 business days following credit card authorization or payment confirmation.
    Shipments will be shipped by fedex, and the costs and options can be viewed and selected on the checkout process.

  • Privacy & Security

    All the Information collected or submitted to 707 Tactical Gear webpage will be used only to ship the product and to confirm delivery, and is held as strictly confidential. We will not sell or rent any of the information provided with outside parties except to the except to the extent necessary to complete the order and for purposes such as processing credit card transactions, providing you with offers through postal mail, and tracking information generated through our website. All our independent contractors are obligated contractually not to use or share any of your personal information for unauthorized purposes.

    A return e-mail address may be used to answer any e-mail we receive. The addresses are not used for any purpose and will not be shared with any outside party. We may share product reviews that you submit with out authorized dealers exclusively for informational purposes or to one of our social network pages with your previous authorization.

    We contract with a third party to host 707 Tactical Gear’s website. Therefore, any information submitted will be stored on a computed server. The host of our website is currently implementing technology and security features and strict policy guidelines to safeguard all your information from improper use against our policies.

    Upon approval, we will occasionally send you up promotional e-mail relating to sweepstakes, and catalog and e-mail signups. We provide full instructions on how to unsubscribe from these lists at the bottom of each e-mail that is circulated. For receiving such e-mail you may register with our website, and information you submit on our website will not be used for this purpose unless you fill out the registration form.

    Please note that given the nature of the products offered by 707 Tactical Gear, Inc. we do cooperate with law enforcement to stop the use of body armor by those who are not authorized to obtain it. Our department of security will review the purchases and if the experts believe that you have used or attempt to purchase body armor in a criminal activity or, as a criminal, and in the event that we find that your actions on our website violate any laws, or out terms of use, the information will be shared with the legal authorities.

    Children under the age of 18 are not eligible to use this website without a legal tutor supervision, and may not submit any personal information to us. People under 18 are restricted to use this website in conjunction with, and under the supervision of their parents, guardians, or tutors.

    If our information practices change at some time we will post all the policy changes to our website. If you are concerned how your information is used we strongly recommend you to check periodically our website. We never use or share information provided in ways unrelated to the ones described above. To prevent unauthorized access to your information we have put in place appropriate and advanced physical, electronic, and managerial procedures to safeguard and secure all your information, 707 Tactical Gear cares about you.

  • Returns & Replacements

    707 Tactical Gear, Inc. has a 30 day return policy. That is to say, you may return the merchandise to 707 Tactical Gear Inc. within 30 days upon the receipt of your product. Postage will only be refunded on returns due to defective merchandise or an error in shipping on behalf of 707 Tactical Gear™, and not due to personal dislikes or sizing problems.

    If it happens that the model being returned is no longer available for replacement, you may order any product of equal value.

    707 Tactical Gear, Inc. reserves the right to replace any product purchased at retail location and will only honor the replacement on orders placed directly with 707 Tactical Gear, Inc. or of a product purchased from an authorized dealer, in the event the dealer cannot directly exchange the respective item with the customer, and if the retail store where you purchased the item is no longer reachable. Replacements will only be done for the same product or of that of equal value. The return or replacement will be cancelled if the product has been washed or torn.

    Returns and replacements will not be accepted from purchases made outside the United States, or Mexico. Shipping charges will only be covered by us in the case of a defective product or shipping mistake.

  • Ordering

    You can easily order products from our website. All you need to do is find what you are wishing all over our online catalog and add your desire products to the shopping cart (you can also add them to your wishlist or compare them). Then you only need to go to your shopping cart and proceed to checkout either with your 707 Tactical Gear Account or as a guest to place your order.

  • Payment, Pricing & Promotions

    We accept many different payment options, including PayPal™, bank account transfer, credit cards, and some other that can be seen on the checkout and decide the one that accommodates you the most. During the checkout process your cart will be guiding you step by step to concrete the operation and all the extra costs, such as shipping, will be displayed.
    All our newest seller subscribed users may receive periodically special promotions and coupon codes which can be applied directly on the shopping cart. Other promotions may appear on the home page for public usage and their instructions would be indicated.

  • Viewing Orders

    Your active and delivered orders can be easily seen on "My Account" information, for this you must have previously accessed in to your account. This feature can be found on the bottom of any page by just clicking "Sing In", or at the header of the webpage on the link "My Account". Here you will see on the left side many links including the one of "My orders", you may also edit all your account information and see everything related to it on "My Account" dashboard.

    For any issue or more information please contact our support team at support@707tacticalgear.com

  • Warranty

    707 Tactical Gear, Inc. warrants each product sold by 707 Tactical Gear, Inc. or its authorized dealers to be free of defects in materials or workmanship.

    Excluded from coverage under this warranty are the following:
    Products purchased other than from 707 Tactical Gear or from an authorized dealer.
    Damage resulting from abuse or misuse.
    Damage resulting from extended wear and tear.
    Damage resulting from tampering or a customer modification.
    Damage resulting from exposure to a caustic substance.
    Consequential, incidental, indirect, punitive, exemplary, and/or special damages.
    This warranty is the exclusive warranty provided by 707 Tactical Gear, Inc. relating to the Product.

    The refunds & replacements may be done as specified above. For any doubt or unexpected event please contact one of our sales managers at sales@707tacticalgear.com